Privacy Policy
Last updated: August 2026
1. Information We Collect
When you use our website or contact us, we may collect:
- Contact information — name, email address, company name, country, and phone number when you fill out our catalog request form or contact form.
- Business information — business type, estimated order quantities, and project descriptions when you inquire about wholesale or custom orders.
- Technical data — IP address, browser type, pages visited, and time spent on site (via standard analytics).
2. How We Use Your Information
We use your information solely for:
- Responding to your catalog requests, inquiries, and project proposals
- Sending you the wholesale catalog and pricing information you requested
- Communicating about your orders, samples, and shipments
- Improving our website and product selection based on visitor interests
- Complying with legal obligations (e.g., GDPR data subject requests)
We do not sell, rent, or trade your personal information to third parties.
3. Legal Basis for Processing (GDPR)
For visitors from the European Economic Area (EEA), we process personal data under the following legal bases:
- Consent — when you fill out a form and agree to be contacted
- Legitimate interest — responding to your business inquiry
- Legal obligation — complying with applicable laws
4. Data Retention
We retain your contact and inquiry information for as long as necessary to serve your business relationship with us, or until you request deletion. Catalog request data is retained for 24 months after the last communication, after which it is anonymized or deleted.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict processing of your data
- Withdraw consent at any time
- Data portability
To exercise any of these rights, email us or use our contact form. We will respond within 30 days.
6. Cookies
Our website uses minimal cookies for essential functionality and anonymous analytics. No third-party advertising or tracking cookies are used. You can disable cookies in your browser settings.
7. Third-Party Services
We may use the following third-party services that process limited data:
- Email service provider — for sending catalog PDFs and responding to inquiries
- Analytics — anonymous website usage statistics
These providers are contractually obligated to protect your data.
8. Contact
For privacy-related questions or to exercise your rights, contact us via our contact page.